zooplus delivers from a minimum order value of €19 (excluding shipping charges). In Ireland, deliveries are free of charge from an order value of €49. In the case of order values of less than €49 zooplus charges a flat rate of €4.99.
The maximum weight for any parcel we can dispatch is 31kg. Orders weighing over 31kg will be dispatched in 2 or more parcels (depending on weight). Based on the value and weight of your order, a service charge of €3.99 EUR per additional parcel will be applied to cover additional costs. You can see the final delivery costs in the order overview once you have entered your login details or delivery address.
Orders are processed and dispatched within 48 hours of receipt and our delivery service partners provide online parcel tracking facilities, active from 2-3 working days after dispatch.
Delivery to Irish addresses usually takes place within the specified number of working days below. This may vary depending on availability, payment method, location and other factors beyond our control. For bank holidays, please allow an extra day.
|Ordered on||85% of our parcels
are delivered between
|Earliest Delivery Date
(when ordered before 4pm)
|Monday||3-5 days||Thursday the same week|
|Tuesday||3-4 days||Friday the same week|
|Wednesday||3-4 days||Monday the following week|
|Thursday||2-4 days||Monday the following week|
|Friday||2-4 days||Tuesday the following week|
|Saturday||4-5 days||Thursday the following week|
|Sunday||4-5 days||Thursday the following week|
Bulky goods are subject to special shipping terms and customers are advised that these items may take longer to arrive than the estimated delivery times above and may arrive separately. These goods are only dispatched with special delivery service providers and are therefore not available in all countries. This information is included in the product description. We apologise for any inconvenience.
zooplus offer International Shipping to the Countries listed in the table below at the stated delivery rates. Conditions may apply*
We remind you that we are unable to ship to Military Addresses, you have our apologies for any disappointment. Should you require any further information, please feel free to contact our Customer Service Team.
* A minority of locations will incur additional Shipping Charges. The exact cost of delivery is determined by your location: This can be checked using the tool below and will also be visible before checkout.